1. What products does Creatorbricks specialize in?
Creatorbricks specializes in selling a wide range of building blocks and construction sets. Our top-selling products include the Deluxe Creator Set and the Ultimate Building Kit.
2. How can I place an order?
To place an order, simply browse our website and add the desired products to your cart. Once you have finished shopping, proceed to the checkout page and follow the instructions to complete your purchase.
3. Where are all orders shipped from?
All orders are shipped from China factory.
4. What payment methods do you accept?
We only accept PayPal payment because because PayPal can protect the safety of your funds.All transactions are secure and encrypted.
5. How long does shipping take?
The shipping time depends on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-2 business days. Once shipped, it will usually arrive within 6-9 business days.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support within 30 days of receiving your items. We will provide instructions on how to return the products for a refund or exchange.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.
8. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or www.17track.net.
9. What if my package is lost or damaged during shipping?
In the rare event that your package is lost or damaged during shipping, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
